They have a nice establishment and allow for an amazing opportunity for gamers of all types. I can say I was impressed with that and wish I had something similar to that when I was growing up.
As for the tournament, even though I was only there for support and not participating, I do feel that there was a degree of professionalism missing from the running of the tournaments. The Halo tournament was just one step short of chaos. The first half of the tournament ran well. The setting was liked by all players and the map wasn't too overwhelming in size for 4 players, but the last half of the tournament, with the changing of the game-type, the crazy weapon combinations, and poor map choices were a bit much. The guy running the second half of the event just didn't seem to care even after the players unanimously voiced their disapproval of his choices. I know this was a first attempt at tournaments, and as of this moment in time, the mlg standards haven't been established, but its usually a good policy to research how tournaments are done for a particular game, even if you don't play it. Reach out to the community.
With that being said, I believe this was an excellent learning experience for everyone, players and hosts alike. Maybe NTE will take this experience and use it to improve the quality of future tournaments. There is a great opportunity to be had.