If you've known about this for two weeks, why weren't we informed of the glitch ahead of time... Possibly delaying it until you know for sure it was working. So we weren't all just sitting around come tournament day waiting for some kind of word from you guys. Did it really take until 11:20 at night for you to tell us this?? Sorry for the rudeness, but come on, you could of handled this better.
We understand your frustration and we probably should have delayed it until further notice but our web designer before randomly disappearing, said he could easily fix the glitch and get it running again. The next day we tried it out and had the same problem, tried contacting our web designer and haven't been able to contact him since he said he could fix the problem.
After this we contacted EGL (The ladder system designers) and they were helping us get it fixed so we could get this back on track. I am not exactly sure what time we got our admin access back but it was sometime yesterday, but due to the OCCC tournament we didn't know until afterwards and just had a miscommunication on who was going to post the update about it being delayed.
You are definitely right, we could have handled this much better and we will from here on out.
Again, we apologize for any inconvenience and hope to talk to the tournament competitors soon!